Refund Policy
If you receive a print that is damaged or have been sent the wrong product, I’ll be happy to replace it for you if you contact me within a week of receiving the product. Returns are not granted if you’ve changed your mind after your purchase and want a refund.
1. Write to sereneillustrations@hotmail.com and let me know what you’re unhappy with.
2. Wait for my response. I’ll provide instructions for the returns procedure.
All custom orders are non-refundable.